13017 Received TACACS+ packet from unknown Network Device or AAA Client for newly created user.

[vivekgaurav2059]

Hi,

i have created new user and able to authenticate few few routers and switches but for majority of the devices i can see below error.

13017 Received TACACS+ packet from unknown Network Device or AAA Client.

and old users are able to authenticate properly with all the devces.

ACS-5.0.3.40.

any suggestion.

Regards,

vivek

[Amjad Abdullah]

Hi,

The device you are trying to authenticate to is not configured on the ACS as a AAA device.

Regards,

Amjad

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[vivekgaurav2059]

Hi,

it got resolved.

i have excluded the ip of secondary acs, which was unknowningly down. post auth was successfull.

[network.adminmanila]

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@Amjad Abdullah wrote:

Hi,

The device you are trying to authenticate to is not configured on the ACS as a AAA device.

Regards,

Amjad

Rating useful replies is more useful than saying "Thank you"

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What if it is just the secondary firewall? I am adding the IP of the secondary IP of the standby firewall, so it should have the same config as the primary. However, I am still unable to authenticate and it is giving the error 13017.