Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

ACS 1113 Solution Engine upgrade from 4.1(1) to 4.2 ?

I have a 1113 with Release 4.1(1) Build 23.

Is the 4.2 upgrade only available via Proudct Upgrade Tool? I don't see it on Software Download at http://www.cisco.com/cgi-bin/tablebuild.pl/acs-soleng-3des

3 REPLIES

Re: ACS 1113 Solution Engine upgrade from 4.1(1) to 4.2 ?

To get an upgrade you need to open a TAC case. ACS software are not listed on CCO even if you have valid contract.

Regards,

~JG

Do rate helpful posts

Re: ACS 1113 Solution Engine upgrade from 4.1(1) to 4.2 ?

I called to open a TAC case but they re-directed me to Cisco Customer Service. I know have a case number and am waiting to be contacted.

Re: ACS 1113 Solution Engine upgrade from 4.1(1) to 4.2 ?

Great, pls mark this thread resolved, so other can benefit.

277
Views
0
Helpful
3
Replies
CreatePlease to create content