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New Member

ACS 3.3 abnormality

My configuration is as follows:

2 ACS servers which authenticate through a 2003 DC.

Everything seems to be working fine,

but every once in a while the authentication service

fails to authenticate users.

It says:

External DB [NTAuthenDLL.dll]: MprAdminUserGetInfo returned 0x6ba

External DB [NTAuthenDLL.dll]: Failed to get RAS information for user user_name from DC

also i get:

External DB [NTAuthenDLL.dll]: Windows authentication failed(error 1909L)

That about all i got from the AUTH log file.

The strange thing is that everything works fine and after a day or a week it stops working and a restart is required.

Help...

3 REPLIES

Re: ACS 3.3 abnormality

Hi,

Looks a bit similar to the old bugs found in v3.0.

Take a look at this site:

http://www.cisco.com/en/US/partner/products/sw/secursw/ps2086/products_field_notice09186a00800b1583.shtml

The workaround solution probably help you. Hope this help.

Rgds,

AK

New Member

Re: ACS 3.3 abnormality

I can't open the link because i still don't

have a user that has access there.

Could copy it here or something

someone help plz....

Re: ACS 3.3 abnormality

Hope the recommendation helps.

Rgds,

AK

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