Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

ACS 3.3 External DB account Restriction Windows Server 2003

Hi,

I am currently in the middle of installing CiscoSecure ACS 3.3.16 onto Windows Server 2003 for the first time.

I am getting the error External DB account Restriction each time a client tries to authenticate.....

Is there anything I should look out for with Windows Server 2003? Or can anyone explain why this is happening?

Thanks,

3 REPLIES
Silver

Re: ACS 3.3 External DB account Restriction Windows Server 2003

There is a bug at the following link where that error is given for any number of issues. Can you give us more info about what you are using ACS for and how you have configured it?

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/acs33/rnwin333.htm

-Eric

New Member

Re: ACS 3.3 External DB account Restriction Windows Server 2003

Hi,

ACS software needs some permissions to be granted to it on the windows machine it is installed.Do verify the following:

1.Acs is installed on the member server or DC and permissions are configured as per the following doc:

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/acs33/install/inst02.htm#wp981552

New Member

Re: ACS 3.3 External DB account Restriction Windows Server 2003

I ran into the same issue on Windows 2003. Make sure that in your local security policy, you set the "Local Policies\User Rights Assignment\Act as part of the operating system" with the same username that is running the ACS services. That fixed my problem. Hope this helps.

1629
Views
0
Helpful
3
Replies
CreatePlease login to create content