ACS 4.0 with NAM 3.4

[mchiaravalle_2]

Hi,

I can't seem to get my NAM-1 (6509) running software v3.4, to accept logins using CIsco ACS 4.0. All of my other cisco devices have been working fine with this ACS for over a year.

The ACS Failed Attempts Log shows: "key mismatch" in the Authentication Failure Code column. Well I've tried numerus key changes and NAM reboots. Nothing helps.

Any thoughts?

Thanks

Michael

[hemendoz]

Hello Michael,

Have you tried deleting the NAS in ACS4.0 and re-entering? How about using a blank tacacs key and doing a packet capture?

[mchiaravalle_2]

Hi Hector,

I did delete and re-add the NAM in ACS. Also, tried to leave the key blank in both apps but the NAM will not allow me to do so I didn't try the packet capture.

Currently I working on upgrading the NAM software from 3.4 to 3.5. I think after I get that all squared away I'll try getting it to work with ACS.

Thanks