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Community Member

ACS 4.1 Evaluation Problems

I'm having problems with ACS 4.1 on a Windows 2003 SP1 / SP2 server.

I cannot add additional administrators for login to the ACS. Error code in IE: "Error in page". I tried other machines, problem still the same..

Also after a few seconds (30) the session hangs and i have to login back again.... Error: " page cannot be displayed". Is this a known problem and what can i do about it ?

Thank you

Remco

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Accepted Solutions
Community Member

Re: ACS 4.1 Evaluation Problems

First, make sure you have JAVA Sun JRE 1.4.2_04 installed on the system with the browser. This is documented at:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/installation/guide/windows/install.html

3 REPLIES
Community Member

Re: ACS 4.1 Evaluation Problems

First, make sure you have JAVA Sun JRE 1.4.2_04 installed on the system with the browser. This is documented at:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.1/installation/guide/windows/install.html

Re: ACS 4.1 Evaluation Problems

Agree you should install the Java VM, if you don't you'll get all sorts of odd effects. You could also try Firefox, the latest version seems to work pretty well with ACS.

Community Member

Re: ACS 4.1 Evaluation Problems

Thanks a lot !

This was the solution to my problem !

Everything works fine now !

Gr.

Remco

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