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ACS 5-1 launch Monitoring and Reporting Viewer

New deployment of ACS 5-1-0-44-3, first time I launch the Monitoring and Reporting Viewer per session, it logs me out of ACS completely. Is this a known bug.

6 REPLIES
Cisco Employee

Re: ACS 5-1 launch Monitoring and Reporting Viewer

Hi Jason,

This is a known behavior per design. You just need to log back in again. This is because the ACS main window and the Monitoring and Reporting Viewer are treated as two separate sessions.

Regards,

Cam.

Cisco Employee

Re: ACS 5-1 launch Monitoring and Reporting Viewer

There is a bug logged and it will be fixed in the next patch version for ACS 5.1 (patch 4)

I do not know of percise date for patch 4 but I think it may be in the next month. In the mean time requires workaround in previous post

Re: ACS 5-1 launch Monitoring and Reporting Viewer

TAC SE found CSCtd1456

New Member

Re: ACS 5-1 launch Monitoring and Reporting Viewer

Nice.  Glad to know this is a bug.  I am having the same issue.  Although the Bug ID posted: CSCtd1456 doesn't seem to be valid.

Cisco Employee

Re: ACS 5-1 launch Monitoring and Reporting Viewer

I think Bug ID is CSCtd14560: GUI session gt logged out when launch monitoring

New Member

Re: ACS 5-1 launch Monitoring and Reporting Viewer

I can't view, must only be open to internal Cisco or partners.

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