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ACS 5.1 System Alarm[Collector], need help with this Alarm

Cisco Secure ACS - Alarm Notification
Severity: Critical
Alarm NameSystem Alarm [Collector]
Cause/TriggerValue too long (VIR-APP078, RadiusAccounting)
Alarm DetailsPlease see Collector log for details
Generated OnTue Nov 16 20:20:29 CET 2010

and collector says:

"

Authentication.java:442) WARN Thread-10 Acs.MGMT.ACSVIEW ACSSessionID is null and UserName is null for NAS-IP = null

Nov 13 2010 10:53:06 com.cisco.nm.acs.view.collector.syslog.AcsSyslogCollectionFailure.log(AcsSyslogCollectionFailure.java:67) ERROR

Thread-10 Acs.MGMT.ACSVIEW Value too long (VIR-APP078, RadiusAccounting) "

Any idea ?

1 REPLY
Cisco Employee

Re: ACS 5.1 System Alarm[Collector], need help with this Alarm

Hi Andrius,

I'm sorry to point out the obvious but ... did you check on the NAS packet if the value was really too long ? How many characters is put into that attribute ? That can be seen with debugs or sniffer trace.

Nicolas

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