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Community Member

ACS 5.2 Logs are not showing the MAC address

We recently had to rebuild our ACS server.  Now when we have an 802.1x authentication failure and look at the RADIUS logs for the specific user, it does not show us the MAC address of the device the user tried to login with.  We use this all the time because users have PDAs and other mobile devices that they save their passwords on.  Then when they change their domain password on their laptop, they don't change it on their PDA which then tries to authenticate them using the wrong password and eventually locks them out.  We need to see the MAC address so we can pinpoint which device is causing the lockout.  The report I am generating is when you go to this location:

Monitoring & Reports > ... > Reports > Catalog > User > User_Authentication_Summary
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4 REPLIES
Community Member

Re: ACS 5.2 Logs are not showing the MAC address

I would just do a radius authentication summary log

Thanks Alex

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Community Member

Re: ACS 5.2 Logs are not showing the MAC address

The MAC Address is not listed there either.  It seems that any log I try to view, the MAC is not there.

Community Member

Re: ACS 5.2 Logs are not showing the MAC address

So far it seems like it is an unconfrimed bug with Patch 9.  We installed patch 10 and it seemed to fix the problem.

Cisco Employee

Re: ACS 5.2 Logs are not showing the MAC address

There is a common defect filed for missing info in patch 9

CSCtx39704    Information missing in Tacacs Accounting logs

Regards,

Jatin

~Jatin Katyal
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