Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

ACS 5.3 cannot Add a Controller to ACS as an AAA Client

Hi

Iḿ Trying to integrate ACS with AD, for authenticate users

I following this document: http://www.cisco.com/en/US/partner/products/ps10315/products_configuration_example09186a0080b4cdb9.shtml

In access policies I cannot create the policies

Screenshot-6.png

Everyone's tags (3)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Silver

Re: ACS 5.3 cannot Add a Controller to ACS as an AAA Client

Hi William,

Did you try to use a different browser and through a different machine to check if you are able to create the policy.

In case if you are using IE browser , latest version. Kindly enable the compatiability view. Under Menu bar>Tools> Compatibility view. Let me know if it works for you.

Also, Do login to CLI mode and check if all the services are running in CLI.

#sh app status acs

Share the output with me.

Regards

Minakshi (Do Rate the post if it helps)


Cisco Employee

Re: ACS 5.3 cannot Add a Controller to ACS as an AAA Client

Hello William,

There has already been a sev6 PER filed to support firefox 15

CSCuc13958    ACS5: Pages do not display correct when using FireFox version 15

------------------------------

Symptom:

Some pages in ACS 5.3 fail to display correctly.  The pages will begin to load but fail to fully render.  For example when browsing Access Policies -> Access Services -> Default Device Admin -> Identity the page fails to fully render.

Conditions:

Using FireFox 15 to manage ACS 5.3.0.40 and earlier versions.

Workaround:

This is an enhancement to add support for FireFox 15.

Use a supported browser as FireFox 15 is not yet in the supported browser list.

Supported browsers include IE 8 and 9 as well as FireFox 3 and 4.

-----------------------------

Please make sure we're using the supported browser for ACS 5.3.

Supported Web Client/Browsers

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/release/notes/acs_53_rn.html#wp222016

~BR
Jatin Katyal

**Do rate helpful posts**

~BR Jatin Katyal **Do rate helpful posts**
2 REPLIES
Silver

Re: ACS 5.3 cannot Add a Controller to ACS as an AAA Client

Hi William,

Did you try to use a different browser and through a different machine to check if you are able to create the policy.

In case if you are using IE browser , latest version. Kindly enable the compatiability view. Under Menu bar>Tools> Compatibility view. Let me know if it works for you.

Also, Do login to CLI mode and check if all the services are running in CLI.

#sh app status acs

Share the output with me.

Regards

Minakshi (Do Rate the post if it helps)


Cisco Employee

Re: ACS 5.3 cannot Add a Controller to ACS as an AAA Client

Hello William,

There has already been a sev6 PER filed to support firefox 15

CSCuc13958    ACS5: Pages do not display correct when using FireFox version 15

------------------------------

Symptom:

Some pages in ACS 5.3 fail to display correctly.  The pages will begin to load but fail to fully render.  For example when browsing Access Policies -> Access Services -> Default Device Admin -> Identity the page fails to fully render.

Conditions:

Using FireFox 15 to manage ACS 5.3.0.40 and earlier versions.

Workaround:

This is an enhancement to add support for FireFox 15.

Use a supported browser as FireFox 15 is not yet in the supported browser list.

Supported browsers include IE 8 and 9 as well as FireFox 3 and 4.

-----------------------------

Please make sure we're using the supported browser for ACS 5.3.

Supported Web Client/Browsers

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/release/notes/acs_53_rn.html#wp222016

~BR
Jatin Katyal

**Do rate helpful posts**

~BR Jatin Katyal **Do rate helpful posts**
192
Views
0
Helpful
2
Replies
CreatePlease login to create content