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New Member

ACS administration page https fail to connect


Please help me to access to the admin page of  CISCO ACS 4.1 Software !!

First i was able to connect with http and https, the certification (for https) was ' auto-assigning certification' but after a modification by error of the local administrator , they change auto-assigning to CA externe. After that, a message appear ' certification expire error -8101'

I try to create a new certification in The CA and install it to ACS server; don't work

The Great problem is i can't access the ACS web page to change the configuration.

(telnet or SSH don't work)

Tell me please if they is some modification i can do solve this issue !



Re: ACS administration page https fail to connect

You might need to re-image it.

The other option is,

Per bug CSCsm85466    Enhancement request for ACS to remove the Https configuration, Cisco provided a script to remove https from the configuration for ACS windows.

If yours is ACS for windows, you can use that script to remove it.

If you have ACS appliance, you can do a

1. backup

2. restore it on ACS for windows,

3. use the script to remove https config

4. backup it and then restore it on ACS appliance.

Please open a TAC case to get help on this.

New Member

Re: ACS administration page https fail to connect

Thanks a lot for your answer.

I have ACS 4.1 for Windows.

The link you send to me don't open.

Please more help to have a script.

you can send it to my email address if it possible :

Thanks a lot for your help

Re: ACS administration page https fail to connect

I attached the script here. Here is the instruction.

Installation instructions:
Command prompt
Change directory to \bin
Copy the script to current directory
Stop ACS services
>CSUpdate -upgrade Admin-HTTPS-Reset.s
Start ACS services

Please use CSUtil to do the backup before you run the script.

If this script could not fix the issue, you might have to do uninstall/reinstall and then restore the backup.