ACS Data Upgrade Failed after upgrading 5.1.0.44 to 5.3.0.40 and patch 5.3.0.40.2

[s0157080c]

Hi all!

I have upgradet our ACS VM Appl. from 5.1.0.44 to 5.3.0.40 with the upgrade-bundle.

After That everything was OK, but the Monitoring- and Reportsystem shows me "Data Upgrade Failed".

The service "View-logprocessor" was "not monitored".

I googled that a patch resolved the problem. (CSCtu15651 > https://supportforums.cisco.com/thread/2108992)

Then i installed the patch 5.3.0.40.2.

The problem ist the same, but the service "View-logprocessor" is now "running".

What can I do now?

Thanks

[jrabinow]

Yes patch 2 should solve this issue. If you install patch 2 and the service is now running I think this issue is in fact resolved since running is the expected state when running "show application status acs"

ACS role: PRIMARY

Process 'database'                  running
Process 'management'                running
Process 'runtime'                   running
Process 'view-database'             running
Process 'view-jobmanager'           running
Process 'view-alertmanager'         running
Process 'view-collector'            running
Process 'view-logprocessor'         running

What is your current concern?

[s0157080c]

Patch 2 solved the issue of the service:

Process Name	Status	CPU Utilization	Memory Utilization	Uptime
Adclient	running	0.0%	0.1%	Thu Mar 01 09:39:00 MET 2012
Database	running	0.1%	0.9%	Thu Mar 01 09:39:00 MET 2012
Management	running	0.3%	9.4%	Thu Mar 01 09:39:00 MET 2012
Runtime	running	0.0%	1.8%	Thu Mar 01 09:39:00 MET 2012
View-alertmanager	running	0.0%	2.1%	Thu Mar 01 09:39:00 MET 2012
View-collector	running	0.0%	0.2%	Thu Mar 01 09:39:00 MET 2012
View-database	running	0.1%	3.0%	Thu Mar 01 09:39:00 MET 2012
View-jobmanager	running	0.0%	2.1%	Thu Mar 01 09:39:00 MET 2012
View-logprocessor	running	0.0%	2.2%	Thu Mar 01 09:39:00 MET 2012

but the Monitoring- and Reportsystem shows me "Data Upgrade Failed" an it is not available.

How can I fix this?

[s0157080c]

All is running now:

Recovering the VM to old 5.1

(optional minimize downtime by cloning the system)

Second run upgrading the system to 5.3

After check all functions patch 2