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ACS LDAP error after ACS 5.1 -> 5.3 upgrade

Hi,

I seem to be having a massive problem after doing a patch from 5.1 -> 5.3. The LDAP (adclient) component of ACS has stopped working. It is continously disconnected. I can successfuly authenticate against AD when clicking on the "Test Connection", however when I try to save the changes I get the following error: This system failure occured: {0}. Your changes have not been saved. Click ok to return to the list page.

I then have tried to rest the AD configuration via the Cli using the "ad-agent-reset-configuration" and get the following error return: "Unable to restart AD agent. Define AD configuration or check current AD configuration settings"

I have also tried to restart/start the service again however get the following error: "'adclient' is not configured, therefore will not be started."

I literally have tried everything to get the agent going with no luck. I don't want to roll back and definetly do not want to reconfigure ACS as it is the appliance.

Looking forward to getting some assistance!

Kind Regards,

1 REPLY
Cisco Employee

ACS LDAP error after ACS 5.1 -> 5.3 upgrade

Could you please paste the screen shot of AD settings from ACS?

Also, how did you upgrade ACS 5.1 to 5.3?

Regards,

Jatin

~BR Jatin Katyal **Do rate helpful posts**
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