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Community Member

ACS Local user account problem

Hi,

I am facing a problem related ACS(RADIUS)user account. The created user can't login after 10-15 days, their account got locked and at the same time I can't delete those user name an d hence again I need to create one more user with some different name.

This is very problemetic for me, any one can help me in this regards.

Sujit

2 REPLIES
Community Member

Re: ACS Local user account problem

Do you have any radius accounting logs, or have you ran any debugs from the device the user is connecting to? Is the user account part of a different Radius group than other users? Any further information you can post to the forum may help greatly.

Community Member

Re: ACS Local user account problem

Hi Matt,

All user's are from different group with unique profile/name. There is no happening of debugging. I have attached the failed attempt logging which are few days back can login properly. Now I can't delete this user or reset their password, rather I have to open a new user with new name again.

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