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ACS v. 5.1.0.44."Runtime" Execution failed or not monitored after patching

Hello,

I've installed on my ACS appliance the following patches:

5-1-0-44-1

5-1-0-44-2

5-1-0-44-3

5-1-0-44-4

The installation of the fourth one was interrupted - I don't know why - and since then, the Process 'runtime' shows the status Execution failed or Not monitored.

The system logs are:

Aug 13 15:16:12 ACS03 sshd[14948]: Accepted keyboard-interactive/pam for admin from 10.250.131.250 port 53196 ssh2

Aug 13 15:16:12 ACS03 sshd(pam_unix)[14951]: session opened for user admin by (uid=0)

Aug 13 15:16:12 ACS03 debugd[2774]: hangup signal caught, configuration read

Aug 13 15:16:12 ACS03 debugd[2774]: successfully loaded debug config

Aug 13 15:16:12 ACS03 debugd[2774]: [14956]: utils: cars_shellcfg.c[118] [admin]: Invoked carsGetConsoleConfig

Aug 13 15:16:12 ACS03 debugd[2774]: [14956]: utils: cars_shellcfg.c[135] [admin]: No Config file, returning defaults

Aug 13 15:16:22 ACS03 admin: info:[ACS start-stop-process] CLI is called: 'acs stop runtime'

Aug 13 15:16:22 ACS03 admin: info:[ACS start-stop-process] Stopping runtime

Aug 13 15:16:22 ACS03 monit[4589]: monit daemon at 4589 awakened

Aug 13 15:16:22 ACS03 monit[4589]: Awakened by User defined signal 1

Aug 13 15:16:49 ACS03 admin: info:[ACS start-stop-process] CLI is called: 'acs start runtime'

Aug 13 15:16:49 ACS03 admin: info:[ACS start-stop-process] Starting runtime

Aug 13 15:16:49 ACS03 monit[4589]: monit daemon at 4589 awakened

Aug 13 15:16:49 ACS03 monit[4589]: Awakened by User defined signal 1

Aug 13 15:16:49 ACS03 monit[4589]: 'runtime' start: /opt/CSCOacs/bin/exec_wrapper.sh

Aug 13 15:16:49 ACS03 ACS runtime INFO: executing /opt/CSCOacs/runtime/bin/run.sh start

Aug 13 15:16:49 ACS03 ACS runtime INFO: Checking core files. Total size 90 M

Aug 13 15:16:49 ACS03 ACS runtime INFO: Core cleanup complete.

Aug 13 15:16:49 ACS03 ACS runtime INFO: iAnywhere Solutions, Inc. One Sybase Drive, Dublin, CA 94568, USA

Aug 13 15:16:49 ACS03 ACS runtime INFO: Copyright (c) 2001-2007, iAnywhere Solutions, Inc. Portions copyright (c)

Aug 13 15:16:49 ACS03 ACS runtime INFO: 1988-2007, Sybase, Inc. All rights preserved. All unpublished rights reserved.

Aug 13 15:16:49 ACS03 ACS runtime INFO:

Aug 13 15:16:49 ACS03 ACS runtime INFO: LD_LIBRARY_PATH is set to: /opt/CSCOacs/runtime/lib:/opt/CSCOacs/db/dbsrv/lib32:/opt/CSCOacs/db/dbsrv/jre150/lib/i386/client:/opt/CSCOacs/db/d

bsrv/jre150/lib/i386:/opt/CSCOacs/db/dbsrv/jre150/lib/i386/native_threads:/opt/CSCOacs/db/dbsrv/lib32:/opt/CSCOacs/runtime/lib:/opt/CSCOacs/db/dbsrv/lib32:/opt/CSCOacs/runtime/lib:/opt/C

SCOacs/db/dbsrv/lib32:/opt/CSCOacs/runtime/lib:

Aug 13 15:16:49 ACS03 ACS runtime INFO: starting rt_daemon in /opt/CSCOacs/runtime/bin

Aug 13 15:16:49 ACS03 ACS runtime ERROR: /opt/CSCOacs/runtime/bin/run.sh: line 96: ./rt_daemon: Permission denied

Aug 13 15:16:49 ACS03 ACS runtime INFO: Waiting for rt_daemon to come up..

Aug 13 15:16:49 ACS03 ACS runtime INFO: Number of rt_daemon processes running is 0

Aug 13 15:17:07 ACS03 last message repeated 9 times

Aug 13 15:17:09 ACS03 ACS runtime INFO: .

Aug 13 15:17:09 ACS03 ACS runtime INFO: rt_daemon failed to start

Aug 13 15:17:09 ACS03 MSGCAT58007: rt_daemon failed to start

I already tried to remove the patches, install next patches, rename patch n°4.

Nothing changes.

Could you please tell if there is a solution before I re-install everything with the DVD?

Thanks,

Best regards,

Patrick

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4 REPLIES

ACS v. 5.1.0.44."Runtime" Execution failed or not monitored afte

When you removed the patches and tried to reinstall which error message did you get when you tried to reinstall them? Also how long did you wait for the ACS services to start?

Thanks,

Tarik Admani
*Please rate helpful posts*

Tarik Admani *Please rate helpful posts*
New Member

ACS v. 5.1.0.44."Runtime" Execution failed or not monitored afte

Hi,

I had no error message except for patch 4 for which I get a message:

Patch '5-1-0-44-4' is already installed.

% Error: Failure to open / validate the patch

That's why I did change the name to patch_5-1-0-44-4.tar.gpg.

The install went well, but the problem is still there

Rgds,

Patrick

ACS v. 5.1.0.44."Runtime" Execution failed or not monitored afte

Patrick,

When you issue a show version does the patch not show as installed? If so, then you can open a TAC case and they will have to remove a few files so that you can reinstall patch 4 again.

Thanks,

Tarik Admani
*Please rate helpful posts*

Tarik Admani *Please rate helpful posts*
New Member

ACS v. 5.1.0.44."Runtime" Execution failed or not monitored afte

Indeed, it doesn't appear.

Thx for your help.

Patrick

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