can not upgrade ACS 5.2 to 5.3

[david.tran]

I have a brand new ACS version 5.2.  Everything is working fine.  I go to cisco website and download the following packages:

5-2-0-26-8.tar.gpg

ACS_5.3.0.40.tar.gz

- I then uploaded these files to my Linux CentOS server

- I then go to the ACS UI and created two software respositories link:  acs-52-patch and Upgrade_to_5.3.0

From there, I ssh into the ACS and performed the following:

acs patch install 5-2-0-26-8.tar.gpg repos acs-52-patch

That works without any issues.  My ACS is now upgrade to 5.2.0-26-8

An hour later, when I tried to perform this:  acs patch install ACS_5.3.0.40.tar.gz repository Upgrade_to_5.3.0.  it is not working.  I get this message:

Failed to copy file 'ACS_5.3.0.40.tar.gz' from repository Upgrade_to_5.3.0

(Error -306)

% Error: patch install ACS_5.3.0.40.tar.gz from repository Upgrade_to_5.3.0 - transfer failed (code 1)

I've checked multiple times that the upgrade image ACS_5.3.0.40.tar.gz is good and that the md5sum matches the one posted on Cisco website:

96f4dfe1244385f968561350e6190def  ACS_5.3.0.40.tar.gz

Any ideas anyone? 

[jrabinow · Accepted solution]

For the upgrade you should be using the following command

application upgrade ACS_5.3.tar.gz repository-name

See http://www.cisco.com/en/US/partner/docs/net_mgmt/cisco_secure_access_control_system/5.3/installation/guide/csacs_upg.html#wp1194859

Make sure to backup your system before starting the upgrade process

[david.tran]

Thanks thats work.  However, after the upgrade and reboot, when I performed "show application status acs", I get this:

lab-ACS53-dev/admin# show application status acs

Application initializing...

Status is not yet available.

Please check again in a minute.

lab-ACS53-dev/admin# show application status acs

Application initializing...

Status is not yet available.

Please check again in a minute.

lab-ACS53-dev/admin#

I even waited for 30 minutes and nothing.  Finally, I gave up and performed "acs stop" and "acs start", now I am good.

Thanks.