Cannot open ACS 5.4 alarm notifcations via URL

[HUZEFA-786_2]

Hi,

We have configured the ACS 5.4 to send us alarms on Failed authentication on any device.

When we get the alert the report URL inside the notification does not open via browser.

Is there anyway that we can configure the ACS 5.4 to open the report URL via an IP address and through FQDN.

I tried changing the hostname to FQDN, but it does not accept special characters.     

[Amjad Abdullah]

Hi,

What is your hostname? the device name must be added to the DNS that is configured on the ACS box to resolve its ip address.

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[harvisin]

Hello,

I think the link below might help you out:-

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.4/user/guide/viewer_monitoring.html

[Muhammad Munir]

Hi

FYI, there are two types of alarms in ACS:

Threshold Alarms

Threshold alarms are defined on log data collected from ACS servers that notify you of certain events. For example, you can configure threshold alarms to notify you of ACS system health, ACS process status, authentication activity or inactivity, and so on.

You define threshold conditions on these data sets. When a threshold condition is met, an alarm is triggered. While defining the threshold, you also define when the threshold should be applied (the time period), the severity of the alarm, and how the notifications should be sent.

System Alarms

System alarms notify you of critical conditions encountered during the execution of the ACS Monitoring and Reporting viewer. System alarms also provide informational status of system activities, such as data purge events or failure of the log collector to populate the View database.

You cannot configure system alarms, which are predefined. However, you do have the option to disable system alarms or decide how you want to be notified if you have enabled them.

For more information regarding configuration, please go through this link:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.2/user/guide/common_scenarios.html