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New Member

CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

Hi,

I have two acs 5.1. When I access through gui, both in primary instance. i want to register the other one to primary so as make it as secondary server but the problem is, it says THE SYSTEM FAILURE OCCURS: PRIMARYACS(hostname of my primary acs) Unable to register node.

I can ping both the acs.

In the Deployment Operations i entered like this:

PRIMARY INSTANCE : PRIMARYACS(hostname of my primary acs)

Admin username: abcd(admin account)

Admin password: abcd

I did not use hardware replacement.

Is there any configuration needed to do in the CLI of acs just to make it work?

thanks and best regards

6 REPLIES
Cisco Employee

Re: CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

There is no configuration required on the CLI.

Do you have unique licenses on each of the ACSs? You cannot join two servers in a deployment if they have the same license

New Member

Re: CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

hi,

thanks for the reply. it has separate base server license file. before it was both acs5.0 and i upgrade to to acs 5.1. what i did is just i used basic setup in configuring this 2 box.

i am thinking if i will use this command:

ip host ------to resolve the hostname to ip address. another thing is  that, will i use the username in cli or the username used in the gui with the corresponding password of course?

i just followed the procedures from the guidelines, that is why i am thinking if there is any command or other procedures to do this secondary to primary registration. note that it is both in primary instance..

thanks and best regards

Cisco Employee

Re: CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

Both servers need to be on the same software version

Suggest to try by specifying the IP address of the primary server you want to join to and not the host name

New Member

Re: CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

ok thanks.tomorrow i will use :

PRIMARY INSTANCE : A.B.C.D if it will work...... i hope it will work. right now i cannot find any measures to solve this issue.

thanks and best regards

New Member

Re: CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

another thing, i did not configure the ip name-server, does it have relations with this registration?

thanks

New Member

Re: CANNOT REGISTER NEW ACS5.1 TO PRIMARY ACS5.1

hi

thanks..problem solved i used the ip add instead of hostname

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