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Cisco ACS 5.3 patch 9 cannot add additional secondary device to primary


I am looking for some help as fairly new to Cisco ACS.

We have a client who has 3 ACS devices, 1 Primary with a Secondary device (based in UK) connecedt which all is ok but the 3rd device based in Hong Kong which at present is setup as a seperate Primary device but we would like to make this one an additional secondary from the UK based Primary device.

I have followed the gui instructions but it starts processing through but times out everytime, I have looked to make sure the identifiers are not identical but all are different and all 3 have the same patch level.

Any ideas greatly appreciated.

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