I have ACS server 5.1 virtual appliance. It is functioning properly in terms of performing its radius and tacacs responsibilities. However, I cannot login via the local console or via ssh no matter which username and password I try. I have tried every local username on the ACS server as well as creating new ones with new passwords as superadmin but no success. It always returns back a "Login incorrect" message. I can use all of these same accounts to login to the web interface without failure. Does anyone have any ideas on what the problem is? What am I missing?
Please be aware that the credentials used to login to the ACS CLI are entirely different than those used to authenticate at the ACS GUI screen and have absolutely nothing to do with credentials specified elsewhere in the network (such as on an Active Directory server).
In case you do not remember your CLI credentials (please note that these credentials are case sensitive), you can insert the ACS 5.x disc and follow the instructions for resetting the default administrator password. This will set the username to administrator and password to default. After, you should be able to create a new username and password through the ACS CLI.
For further reading on using the ACS command line interface, please refer to the link below:
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