Cisco ISE Active Endpoint Usage Reset

[CSCO10675262_2]

Hi,

I have a Cisco ISE running version 1.1 and I was wondering if it may be possible to reset the license usage/active endpoint shown on the dashboard? This was noticed after a restore of ISE due to replacement of hardware and I noticed that the license usage count/active endpoints does not seems to go down.

The following methods have been tried however without any success:

1. Reboot ise server/service

2. Disable all network devices making use of ise such that there are no clients/devices accessing it; example switch/wlc/etc...

3. Deleted all endpoints usage in identies/identies group

4. Disable profiling on ise

As the ise has been installed with a base license; not too sure if it may be either a bad restore (all service/application are working though) / bad radius accounting which does not timed out on the ise / etc...

Any help is appreciated on how to reset the active endpoint/license usage.

Thanks.                  

[Tarik Admani · Accepted solution]

Here is a method for removing the stale records. Please give this a try:

http://www.cisco.com/en/US/docs/security/ise/1.1/api_ref_guide/ise_api_ref_ch2.html#wp1072950

Thanks,

Tarik Admani
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[CSCO10675262_2]

Hi,

Thanks for the information. The active endpoint has been reset successfully.

[Shaik Moinuddin]

Hi,

how did you do that...?

regards,

[Karel Navratil]

curl -k -X DELETE https://[user]:[pass]@[primary monitoring node]/ise/mnt/api/Session/Delete/All

[bsmagulov1]

Hi, 

Could you send instruction how and where to enter this command? I `ve tried to do that several times...

I know that this command is for linux operating system. But I don`t know how to login into linux shell...

regards,