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Cisco ISE Active Endpoint Usage Reset

Hi,

I have a Cisco ISE running version 1.1 and I was wondering if it may be possible to reset the license usage/active endpoint shown on the dashboard? This was noticed after a restore of ISE due to replacement of hardware and I noticed that the license usage count/active endpoints does not seems to go down.

The following methods have been tried however without any success:

1. Reboot ise server/service

2. Disable all network devices making use of ise such that there are no clients/devices accessing it; example switch/wlc/etc...

3. Deleted all endpoints usage in identies/identies group

4. Disable profiling on ise

As the ise has been installed with a base license; not too sure if it may be either a bad restore (all service/application are working though) / bad radius accounting which does not timed out on the ise / etc...

Any help is appreciated on how to reset the active endpoint/license usage.

Thanks.                  

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1 ACCEPTED SOLUTION

Accepted Solutions

Cisco ISE Active Endpoint Usage Reset

Here is a method for removing the stale records. Please give this a try:

http://www.cisco.com/en/US/docs/security/ise/1.1/api_ref_guide/ise_api_ref_ch2.html#wp1072950

Thanks,

Tarik Admani
*Please rate helpful posts*

Tarik Admani *Please rate helpful posts*
5 REPLIES

Cisco ISE Active Endpoint Usage Reset

Here is a method for removing the stale records. Please give this a try:

http://www.cisco.com/en/US/docs/security/ise/1.1/api_ref_guide/ise_api_ref_ch2.html#wp1072950

Thanks,

Tarik Admani
*Please rate helpful posts*

Tarik Admani *Please rate helpful posts*
New Member

Cisco ISE Active Endpoint Usage Reset

Hi,

Thanks for the information. The active endpoint has been reset successfully.

New Member

Hi,how did you do that...?

Hi,

how did you do that...?

 

regards,

New Member

curl -k -X DELETE https://

curl -k -X DELETE https://[user]:[pass]@[primary monitoring node]/ise/mnt/api/Session/Delete/All

New Member

Hi, 

Hi, 

Could you send instruction how and where to enter this command? I `ve tried to do that several times...

I know that this command is for linux operating system. But I don`t know how to login into linux shell...

regards, 

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