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New Member

Cisco NAC Agent Taking Forever to Give Network Access

Hello Guys,

 

I have an issue in which Cisco NAC agent 4.9.4.3 Takes forever to give certain users access to the Network on ISE 1.2. While for other users the entire NAC process is not slow.

6 REPLIES
Cisco Employee

what type of users (endpoint

what type of users (endpoint type )are facing this issue

New Member

Windows 7 SP 1.  

Windows 7 SP 1.

 

 

Cisco Employee

NAC Agent 4.9.4.3 takes a

NAC Agent 4.9.4.3 takes a very long time to complete posture
CSCuq52821

Symptom:
NAC Agent 4.9.4.3 takes about an hour to complete posture

Conditions:
using NAC Agent 4.9.4.3

Workaround:
use NAC Agent 4.9.0.51

New Member

Hi Mohanak, I have about 1500

Hi Mohanak,

 

I have about 1500 user PC's running version 4.9.4.3 of Cisco NAC Agent. My understanding is version 4.9.0.51 is lower than 4.9.4.3. Can I force users from ISE to downgrade their NAC agents just like i can force upgrades.

 

 

New Member

Hi mohanak ,I am also facing

Hi mohanak ,

I am also facing the same issue with ISE version 1.2.1.198 and endpoint windows 7

We are deploying NAC Agent by packaging with SCCM not downloaded from ISE , wherein all posture policy in audit mode still Nac Agent  taking almost 1-2 min for checking and giving full access.

 

We have tried with Below NAC Agent Ver 

1 - 4.9.4.3

2 - 4.9.2

3- 4.9.1.13

4 - 4.9.0.55

5 - 4.9.0.1013

Still issue is same .

We also observed Discovery Host IP is also not reflecting on NAC Agent.

Request you to help on the same

 

 

Thanks

Pranav

This could be a Bug

This could be a Bug

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