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CiscoSecure ACS v3.1 - E-mail Delimiters ?

All,

We wish to add more than one e-mail address to the ACS Email Event Logging, using:

System Management -> ACS Service Management

We have tried the obvious delimiters between e-mail addresses, but they all seem to fail.

Can anyone advise what we need to do to get event notifications sent to multiple e-mail addresses.

Regards,

Fred.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CiscoSecure ACS v3.1 - E-mail Delimiters ?

AFAIK ACS will only be able to send an email to one person, since it basically just telnets to port 25 on whatever SMTP server you specify and cut/pastes whatever you've entered in the To: field. If you telnet to port 25 on your SMTP server and do:

HELO

MAIL TO: user@domain.com; user1@domain.com

(where "user@domain.com; user1@domain.com" is exactly what you typed in on the ACS config screen) it'll probably complain. There's nothing within ACS to make it suddenly send two emails using two different MAIL TO: commands just because you entered a delimiter into the field.

The easiest way around this is to simply set up an internal email alias and send the email to that, your SMTP server will then handle the distribution to whoever is in that alias.

2 REPLIES
Cisco Employee

Re: CiscoSecure ACS v3.1 - E-mail Delimiters ?

AFAIK ACS will only be able to send an email to one person, since it basically just telnets to port 25 on whatever SMTP server you specify and cut/pastes whatever you've entered in the To: field. If you telnet to port 25 on your SMTP server and do:

HELO

MAIL TO: user@domain.com; user1@domain.com

(where "user@domain.com; user1@domain.com" is exactly what you typed in on the ACS config screen) it'll probably complain. There's nothing within ACS to make it suddenly send two emails using two different MAIL TO: commands just because you entered a delimiter into the field.

The easiest way around this is to simply set up an internal email alias and send the email to that, your SMTP server will then handle the distribution to whoever is in that alias.

New Member

Re: CiscoSecure ACS v3.1 - E-mail Delimiters ?

Thanks for the reply.

At least I won't waste anymore time trying to get it to work.

Thanks,

Fred.

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