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CISCOWORKS 2000 5 TH EDITION

Im running CISCOWORKS 2000 5th edition and it wont archive some device configurations and it places them under the unsupported devices. I have a total of about 698 devices on my network and it can only archive configurations for about 21 devices. Does anyone know what the problem might be? PS: it could archive every device configurations regardless of the IOS versions and i just reloaded the application on a bigger server and it's giving me problems.

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