Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Duplicate user in ACS 3.3 database

I am using ACS to authenticate mac addresses. This is on an appliance. I created a user with the user name and password as the mac address and now it is listed twice! I can delete one entry but not the other. What can I do to clear this out of the database?

  • AAA Identity and NAC
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Duplicate user in ACS 3.3 database

Hi ,

Please use the dbcompact command via the serial console to fix it.

Here is the link for steps for running dbcompact.

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacsapp/csa

pp33/install/admap.htm#wp1058379

That should fix it.

Regards,

Jagdeep

2 REPLIES

Re: Duplicate user in ACS 3.3 database

Hi ,

Please use the dbcompact command via the serial console to fix it.

Here is the link for steps for running dbcompact.

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacsapp/csa

pp33/install/admap.htm#wp1058379

That should fix it.

Regards,

Jagdeep

New Member

Re: Duplicate user in ACS 3.3 database

Awesome, that did the trick! Thank you much.

143
Views
0
Helpful
2
Replies
This widget could not be displayed.