we are facing a strange problem on ISE Custom Guest Portal.
After pressing the login button it returns an error:
Resource not found.
It seems like that te function "/guestportal/LoginCheck.action" is not able to return the succesfull login page.
It's quite strange because user are authenticating without problem.
Ciao e grazie!
It seems to be an issue with login.html file.
However, you may also check this, In the ISE GUI, under 'Administration --> System --> Deployment' check the 'Replication Status' of the node. If the sync status for any secondary node is out of sync, check the check box next to that node and click Syncup to force a full database replication.
The resource not found error occurs if you go directly to the guest portal without being redirected from a NAD. This is not a supported flow
we faced the problem on clients connected in wireless, where WLC redirect to the custom guest portal.
The setup works fine for almost 2 months, than it stop working; then we re-imaged the device (1st time).
Digging in the log with SE of TAC (621986639) we found these errors:
2012-06-06 13:55:32,152 ERROR 2012-06-06 13:55:32,152 [http-443-10] api.services.persistance.dao.ResourceDAO- Exception while retrieving the resource //ip:port/guestportal/gateway?sessionId=SessionIdValue&action=cwa
2012-06-06 13:57:43,839 ERROR 2012-06-06 13:57:43,839 [http-443-10] api.services.persistance.dao.ResourceDAO- Exception while retrieving the resource //ip:8080/guestportal/gateway?sessionId=SessionIdValue&action=cpp
2012-06-06 13:59:39,923 ERROR 2012-06-06 13:59:39,923 [http-443-5] api.services.persistance.dao.ResourceDAO- Exception while retrieving the resource //ip:port/guestportal/gateway?sessionId=SessionIdValue&action=cwa
And during the test these errors were generated:
2012-06-07 16:05:58,448 ERROR 2012-06-07 16:05:58,448 [http-8080-2] org.apache.struts2.dispatcher.Dispatcher- Could not find action or result
There is no Action mapped for action name Login. - [unknown location]
So we performed another re-image (2nd time) with a different media (not sure the problem was the media, it should be some script fail) today I'm performing some test ... I'll update this discussion asap.
hi luciano ....
even if the post it's kinda oldie , i give it a try ,
had the same problem in my infrastructure ,
what's a re-image?
( i'm italian by the way )
feel free to answer in italian
in my case the solution was: backup the device (only data, no ADE) - reimage the device with image downloaded from cisco - restore the backup
I have found that in my case it is an IE error, not ISE. Clear the cache fixes it for the user every time. It may be that the session is not being torn down cleanly. If I click "log off" before disconnecting, I never get this error.