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ISE 1.2 SMS Notification for Self Service Guests

awatson20
Level 4
Level 4

Is there a way to have guest account credentials created through using the Self Service feature sent via SMS text?  I have read where this can be setup via the sponsor portal, but I have not seen much about self service option

 

Also, is there an SMS gateway that can be setup easily for testing this funcionailty?  Thanks.

6 Replies 6

Saurav Lodh
Level 7
Level 7

The sms notification is used to notify the guests about details of their created guest accounts.

Charlie Moreton
Cisco Employee
Cisco Employee
ISE 1.2 does not support sending credentials to Self Service Guests via SMS message.

 

This feature, sending credentials to Self Service Guests via SMS message and email, will be in version 1.3.  This release is tentatively scheduled for the end of July 2014.

 

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

Ok, thanks.  So the SMS notification for guests is only available if the account is created from the Sponsor Portal?

Correct.  ISE 1.2 sends SMS to an email gateway that supports sending SMS.  This option is only available through the Sponsor Portal in the current version of ISE

Are you saying that ISE 1.2 will not notify the guest via email as well if its a self service guest account?

From ISE 1.2 Patch 2 and onward the ability to email the guest credentials created through self-registration has been there.

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