02-17-2014 02:05 AM - edited 03-10-2019 09:24 PM
Hello,
We have some problems with our ISE 1.2 during onboarding BYOD's.
Onboarding works fine for a lot of devices. But when onboarding a Windows 8.1 laptop we receive the following error:
"Your device is not supported"
We using the latest ISE 1.2 patches, the Feed Service has downloaded the latest updates and we use the latest Client Provisioning Resources.
Please can anyone help us to find and fix this problem?
02-17-2014 02:42 AM
02-17-2014 04:21 AM
Saurav,
Thank you for the answer but if I look in the ISE 1.2 compatability matrix for BYOD onboarding supported devices/OS Windows 8 is supported
http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/compatibility/ise_sdt.html#wp80321
02-18-2014 06:10 AM
Solution found:
Running the "Update Now" option within Administration --> System --> Settings --> Posture --> Updates will clear this up.
Under Policy -> Results -> Client Provisioning -> Your Windows Policy Native Supplicant Profile you can see Windows 8.1 as an option. If you choose for all Windows then Windows 8.1 includes in this policy.
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