I'm getting this error in ISE referring to my Cisco 5508 WLC. I'm not sure how to turn down the frequency. Any ideas?
NAS sends RADIUS accounting update messages too frequently
Verify NAS configuration. Verify known NAS issues.
Yepp, I have seen this alarm, too.
Raised by a 2504 WLC and some (not all???) Cat4500 switches.
I have increased the "accounting update periodic" value on the switches to 120 mins, makes no difference at all ......
We are also receiving this issue on between ISE 1.3 patch 4 and our WLC's that are on 7.1. Can anyone suggest what version of WLC you have that is not displaying the error message on ISE?
I opened up a TAC case with Cisco yesterday and this is the response i got from them:
There is bug on the WLC side to reduce the number acct updates:
CSCug14713- WLC sends acct-update twice in the same millisecond
This is fixed in 8.x on the WLC.
So, it looks at though we just have to deal with it until they release an 8.x version for the WLC. In the meantime, you can disable the alerts in ISE.
Administration>Settings>Alarm Settings>Misconfigured Network Device Detected
Edit that alarm and set it to disabled
My customer still sees this alert with ISE 22.214.171.124 and WLC version 8. I am not sure which patch version his ISE is on though. But seems that the update of WLC to version 8 didn't solve the issue.
@Shaoqin - Do you mean under WLANs -> mywlan -> Security -> AAA Servers ?
Tick "Interim Update", what value is good? The default is 600.
Thanks in Advance,
There is an opened bug that addresses this also.
The issue is that WLC's, set for roaming, will send radius updates for clients roaming across AP's.
The radius update is expected in this case.
Work is being done to change the criteria of such radius updates.
Is there a solution for switches that are generating this error? I've got several of my 3560s and 4500s that are causing ISE to complain.
Yes, there is. Configure "aaa accounting update newinfo" so that switch only sends new accounting updates and not periodic updates.
Adding the above configuration onto my 6509 switches did not alter the errors. Please advise as to other potential config changes that might correct this.
12929 NAS sends RADIUS accounting update messages too frequently - number of errors in the last 12 hours - 10300
I would like to know what causes this as well. I am seeing numerous Misconfigured NAS messages in ISE 1.2, and none fo the above alterations has proven fruitful.
What is the criteria that triggers this message to populate? This is in reference to 2960 and 3560 Series Switches.
Same problem here, several C3560 with 12.2(55)SE6 and ISE 1.2 is reporting the problem.
"aaa accounting update newinfo"is in the config.
In this case it would be better to capture some of these accounting messages and look inside to find out, what are they about.
Is it from only one switch?
This is also happened on SW 3750e with 15.0(2)SE4
I think this is not an error of NAS devices but the same the ISE that can not handle the frequency of events.