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Cisco Employee

ISE : Active Directory integration long usernames sAMAccountname

Have a customer deploying ISE for wireless authentication using PEAP-MSCHAPv2.  They've encountered an issue where some users with long usernames are failing authentication to ISE.  ISE logs that the user is not found in the user database (Active Directory).

Upon further review, it appears that ISE is using the sAMAccountname as the username token to authenticate against.

sAMAccountname is limited to 20 characters. 

Customer is running a full Windows 2008 domain and users login to the domain using their User Principal Name (no 20 character limit).  Therefore, when the user creates a wireless connection and passes his Windows credentials to PEAP, it fails because the username is too long and ISE does not find user in AD database.

Is there a way to point ISE to use a different username token instead of sAMAccountname?  or is this a known issue?

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Cisco Employee

ISE : Active Directory integration long usernames sAMAccountname

I don't think there is any way to increase the limit of 20 characters. You have to create to user name with 20 characters limit.

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