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ISE AD Login

Hi all,

customer has a problem that whenhe move AD login for the ise webportal it not working.

using a "general group" for a user where all users are in this group, but he is faced with ISE cannot find his account.

with regard to another issue from the same customer if he does a domain lookup, this isnt working either.

LoginUserInfo returned from UserIdentityManagement =null   

could this be related to AD issue?

thanks in advance

Lance

2 REPLIES
Silver

ISE AD Login

It would be better if you share you error log out put  also chech your authentication policy and for DNS issue if client is not able to resolve the DNS try clearing his DNS cache or check DNS entry, as ISE uses DNS extensivly .

Cisco Employee

ISE AD Login

Lance,

It seems you would like to manage ISE web portal using AD credentials. Please ensure that your customer had configured the same as per the document.

ISE Administrative Portal Access with AD Credentials Configuration Example

http://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/116503-configure-product-00.html

~BR
Jatin Katyal

**Do rate helpful posts**

~BR Jatin Katyal **Do rate helpful posts**
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