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ISE and Microsoft System Center Endpoint Protection AV Posture Issues

We are deploying an Enterprise ISE Infrastructure. The Customer has adopted Microsoft System Center Endpoint Protection ver 4.x as its approved AV. NAC Agent detects the AV. It however has issues detecting the Definition Files.

See Log File below:

"

7721: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_PROD_ENG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product Engine Version, Result: rcInternalError

7722: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_VER: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product File Version, Result: rcInternalError

7723: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_SIG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product Data File Sig, Result: rcNotSupported

7724: XXXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_TIME: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAS - Product Data File Time, Result: rcInternalError

7725: XXX-JOSE-W54: Aug 22 2014 11:03:00.624 UTC: %NACAGENT-6-OPSWAT_DEBUG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: OPSWAT AV/AS Retrieval Time(sec) Info for MicrosoftAS: total=0.0000, pid=0.0000, vendor=0.0000, desc=0.0000, vsn=0.0000, type=0.0000, engineVsn=0.0000, dataFileVsn=0.0000, sig=0.0000, dataFileTime=0.0000

7726: XXXX-JOSE-W54: Aug 22 2014 11:03:00.640 UTC: %NACAGENT-6-OPSWAT_DAT_FILE_SIG: %[sev=info][prodtype=AV/AS][func=OpswatChecks::GetAllAVInfo]: ID: MicrosoftAV - Product Data File Sig, Result: rcNotImplemented"

 

NAC Agent version is 4.9.4.3 and CM version 3.6.9186.2

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