Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

ISE failed to update resource from Cisco

Guys,

I try to update the client provisioning from cisco.com but it failed (print screen can see in attachment). I try from Cisco ISE, it can ping www.cisco.com.

Do you have any idea ?

5 REPLIES
Cisco Employee

Hi rizalferdiyan,Can you

Hi

Can you please check the certificate store of ISE for the following certificate :

Baltimore CyberTrust Root.

If this certificate is not available you will not be able to download the resources from cisco.com site.

what is the ISE version?

what is the ISE version? Update to latest is advised

Cisco Employee

Hi Salodh,Is there any known

Hi Salodh,

Is there any known defect on this? If any of the certs are missing even applying latest patches or upgrades may not resolve this issue.

Cisco Employee

In addition to checking the

In addition to checking the certificates on the Admin node please confirm that your nodes are not running behind proxy.

 

Thank you for rating helpful posts!

Thank you for rating helpful posts!
Cisco Employee

http://www.cisco.com/c/en/us

http://www.cisco.com/c/en/us/td/docs/security/ise/1-1-1/release_notes/ise111_rn.html#pgfId-344590

42
Views
0
Helpful
5
Replies
CreatePlease to create content