02-20-2014 09:05 AM - edited 03-10-2019 09:25 PM
hi all,
my customer has set Wireless LAN Guest Voucher for 28 days however after 6 days its not working.
Our customer gives Wireless LAN Guest User a 28 days voucher from ISE Guest Portal Solution. After 6 days of using the accounts will not work. Must be deleted and added new. These accounts are not expired, but the login will fail after 6 days.
any idea why this is or do I need to escalte this to Cisco?
regards,
Lance
02-20-2014 09:08 AM
You should contact Cisco TAC about this.
02-24-2014 09:14 AM
You might have another limiter in there. have are your durations configured?
//////only if expiring////////////////////////
You are probably hitting the account duration set on the Sponsor Group that created the voucher.
this can be set under administration -> sponsorgroups -> click on the sponsor group in question -> authorization levels -> and set the Max duration for accounts.
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