ISE TCP Dump not working?

[descalante2007]

I have and Standalone installation running version 1.1.2.145. The feature of TCP Dump appears to not be working. Every time I open it indicates Status: Loading .... but nothing happen after serveral minutes ...

If I click the Delete button a confirmation is requested but, an error is inmediately display.

Does anyone have idea how to fix this issue?

Regards

Daniel Escalante

[Jatin Katyal]

In my research, I could only find that Inline posture node can't be chosen from GUI as a source for tcpdump utility.

It generate the following meaningless error:

Error: fault.faultCode

Fault: fault.faultString

Detail: fault.faultDetail

If ISE is a VM, then make sure promiscuous mode is enabled on ESX for interface

http://www.cisco.com/en/US/docs/security/ise/1.0.4/user_guide/ise10_mnt.html

~BR
Jatin Katyal

**Do rate helpful posts**

[descalante2007]

Thanks for your reply ...

As I said, the ISE is in STANDALONE mode. In this case it is a 3315 model, not VM

[Eduardo Aliaga]

It seems like a bug. I tried with a VM, version 1.1.3 without patches and it's OK. Tomorrow will try with a 3315 with ISE 1.1.3 with patch 2.

[Jatin Katyal]

I tried it on 1.1.2 ISE appliance 3315 and it did work. Did that work before for you? Could you restart the services and try again.

~BR
Jatin Katyal

**Do rate helpful posts**

[descalante2007]

I probably can restart services until tomorrow. Do you mean issue application service ise stop/start through the CLI?

Actually I never used TCP Dump before, when I realized this feature exist I did a quick test but after that never worked.

Regards.

[Jatin Katyal]

through CLI

application stop ise

application start ise

Or

try to reload the server.

~BR
Jatin Katyal

**Do rate helpful posts**

[myanuary]

last month this also happen with me on 1.1.2...

it was because i try start - stop - start - stop...

just like Jatin's advice, i restart the ISE and it fixed....