Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

License file installation failed : The license file failed to parse."

Hi, can anyone please help me with this problem, I have installed ACS 5.1.0.44 on vmware and I got a eval licence from cisco but each time I'm try to install the licence using the web interface I get this error...What am I doing wrong?

5 REPLIES
Cisco Employee

Re: License file installation failed : The license file failed t

This error can sometimes be seen when the license content is copied from a mac browser into a file and some extra characters get included in the license information. It is recommended to use the licensefail that is emailed to you from CCO.

If still having problems please attached the license file to the thread and can take a look

New Member

Re: License file installation failed : The license file failed t

Hi All,

I seem to getting this also, using both the downloaded and emailed .lic file.

Please help if you can, I have attached the license file for you to view.

Thanks

Cisco Employee

Re: License file installation failed : The license file failed t

The file does not seem for ACS 5.0. See the first line:

INCREMENT ACSCOUNT cisco 4.0 12-jul-2010 uncounted

Where did you get the license file from?

You can get from CCO:

http://www.cisco.com/

Don't remember the specifc path at this stage

New Member

Re: License file installation failed : The license file failed t

Hey Thanks for that -

I was getting the license from here...

https://tools.cisco.com/SWIFT/Licensing/PrivateRegistrationServlet?DemoKeys=Y

but selecting Cisco Secure ACS View Evaluation not Cisco Secure Access Control System Evaluation as I should have been!

Cheers

Re: License file installation failed : The license file failed t

5929
Views
4
Helpful
5
Replies