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NAC Agent error not detect SCCM Agent running (ccmexec services)

EndrikJagoan
Level 1
Level 1

hi All,

I have NAC 4.8. I facing the problem that the NAC Agent cannot detect SMS Agent Services (ccmexec), here the screen shot:

NAC Cisco Error

configuration:

Configuration

 

NAC Client Log can be download here:

https://drive.google.com/file/d/0B9ShGyy3UzoeejlvZ2MwVVo2V1U/edit?usp=sharing

 

is anyone can help and give a clue?

whether the NAC 4.8 support SCCM 2012?

 

thanks

Endrik

2 Replies 2

mohanak
Cisco Employee
Cisco Employee

Use a  network monitoring tool like WireShark, identify that the client was trying to communicate with AD on TCP port xxxx ?.  This will normally use the port used by AD for LDAP.  Check into the configuration of NAC, it was certainly allowing or not communication over that port.  As soon as you allow that port , the SCCM client immediately began functioning to download software updates and SWD packages.

Hi Mohanak, 

have you check the log that i attached to you? would you like to share the information on that log, please?

I'll try to capture the traffic using wireshark in parallel.

 

thanks.

Endrik

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