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New Member

NAC reimage causing config loss

Hi all ,

We have re-imaged our NAC 3315 due to some issue . But after that,  the configuration of the device lost and we have configured from scratch . Whether this is expected or due to any issue?

Thanks,

Regards,

Vijay.

2 REPLIES
Cisco Employee

NAC reimage causing config loss

Were you able to perform backups before the re-image?

Re-imaging will overwrite ALL information on the disk, so yes, this is an expected result.

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

New Member

NAC reimage causing config loss

Hi Charles,

Thanks a lot for the reply . Actually our webgui of guest NAC was not working . Hence we tried to reimage the same . But after that  also same issue persists.

The Device IP was reacble for sometime . Afterthat it will stop respond. And we will get error "network unreachable"

Thanks,

Regards,

Vijay.

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