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Please help me; Premature guest users expired on ISE-3315-K9 Ver.1.2.0.899

I have create user for guest login on ISE and set account duration is one month but client can login just one week. I not sure this is bugs on this version

Please  help me....thanks.

5 REPLIES
Cisco Employee

Can you post some screen of

Can you post some screen of your guest policies? Also, what time profile are you attaching to the guest accounts that you are creating?

 

Thank you for rating helpful posts!

Thank you for rating helpful posts!
New Member

Saknarin,  If guest accounts

Saknarin, 

 

If guest accounts are created through sponsor portal make sure sponsor group's maximum duration of account  value is set higher than the Time Profile value you are giving to these users. 

This max duration value will override any time profile value you are configuring.....

 

Regards, 

 

Tony

Cisco Employee

have you checked the time

have you checked the time profile that's being assigned to Guest

Sorry All, We have install

Sorry All, We have install the last patch (14) and problem have been fixed.

Thanks you all for advise.

Cisco Employee

Thank you for sharing the

Thank you for sharing the solution Saknarin and thank you for taking the time to come here and share it with everyone (+5 from me). 

If your issue is resolved you should mark the thread as "answered" :)

Thank you for rating helpful posts!
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