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problem authenticación with letter ñ

Hi,

i am having problem in 802.1x authenticactión with user who has username pzuñiga(letter ñ). The ASC dont acept the letter "ñ" does someone kown if this has a solutión or  when i can found an official document from cisco.

Best Regard,

Marco.

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problem authenticación with letter ñ

Marcos,

What version of ACS are you using? There is a bug that is fixed in ACS 5.3 -

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/release/notes/acs_53_rn.html

CSCta75080

MSCHAP authentication with UTF8 SAM & NETBIOS did not work against  AD in Centrify configuration. This problem is resolved now.

Thanks,

tarik Admani

Tarik Admani *Please rate helpful posts*

problem authenticación with letter ñ

Do you get the same errors when you use the format above or does it pass authentication? There have been a few AD related bugs fixed after patch 3, I would strongly suggest installing this patch to see if the issue is resolved before opening a TAC case.

Thanks,

Tarik Admani

Tarik Admani *Please rate helpful posts*
9 REPLIES

problem authenticación with letter ñ

Marcos,

What version of ACS are you using? There is a bug that is fixed in ACS 5.3 -

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.3/release/notes/acs_53_rn.html

CSCta75080

MSCHAP authentication with UTF8 SAM & NETBIOS did not work against  AD in Centrify configuration. This problem is resolved now.

Thanks,

tarik Admani

Tarik Admani *Please rate helpful posts*

problem authenticación with letter ñ

Also as a workaround to see if you are hitting this bug try the UPN format (pzuñiga@domain.com) and see if that works.

thanks,

tarik Admani

Tarik Admani *Please rate helpful posts*
Community Member

problem authenticación with letter ñ

Tarik,

My acs versión is 5.3.0.40.1

Best Regard,

Marco.

problem authenticación with letter ñ

Do you get the same errors when you use the format above or does it pass authentication? There have been a few AD related bugs fixed after patch 3, I would strongly suggest installing this patch to see if the issue is resolved before opening a TAC case.

Thanks,

Tarik Admani

Tarik Admani *Please rate helpful posts*
Community Member

problem authenticación with letter ñ

Tarik,

ok i am going to upgrade to ACS versión to 5.3.0.40.5. I wish this resolv the problem.

Best Regard,

Marco.

problem authenticación with letter ñ

Marco,

I wanted to know if this fixed your problem.

Thanks

Tarik Admani

Tarik Admani *Please rate helpful posts*
Community Member

problem authenticación with letter ñ

Tarik,

not yet ... today i am goint to try this in my lab.

Thank.

Marco.

Community Member

problem authenticación with letter ñ

Hi all,

I am having similar problem with version 5.3.0.40.5, but I have "ñ" character in password field instead of username. When an user with "ñ" character in password tries to authenticate via ACS, communication between ACS an AD fails for couple of minutes, for that user and the followings showing these messages:

24401 Could not establish connection with ACS Active Directory agent

Is there any limitation in this issue?

Gold

problem authenticación with letter ñ

I would recommend installing patch 5.3.0.40.6 or later (latest patch is 5.3.0.40.8)

This includes a fix for the following issue

CSCtz83523 AD-Client crashes due to the password with non UTF-8 characters

It does look like you are seeing a similar crash

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