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Community Member

Problem with NAC agent. High CPU usage

Hi,

We currently have an issue with NAC agent which is consuming 30-50% of CPU.

 

Version: 4.9.0.33

Compliance Module Version: 3.4.27.1

OS: Windows 7 SP1

 

Any ideas what may cause this ?

3 REPLIES
Cisco Employee

have you tried uninstall and

have you tried uninstall and installing it again

Community Member

Yes I have.We also resetted

Yes I have.

We also resetted users roaming profiles as we thought that this was caused by profile corruption, but  no success.

Hardware is ok, checked and no failures found.

I'll be gathering procdump and performance data, hopefully it will give us a clue what's going on.

I will share our findings with you.

 

Greetings !

Community Member

I have the same issue.Running

I have the same issue.

Running the current  latest/greatest NAC Agent

NAC Agent  version 4.9.4.3 

Compliance Module Version: 3.6.8323.2

OS: Windows 7 SP1

Just upgraded from an older NAC Agent version with same issue.  Multiple machines with same issue.

 

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