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Problem with Remote Agent and ACS SE 4.1.1.23.5

We have 2 ACS SE with 4.1.1.23.5 , but one them is sending a message in Reports and Actvity -> ACS service monitoring -> CSLong.csv, that goes like this:

09/11/2008 11:25:47 .. Could not generate valid Password. Could not generate valid Password. 354 18024 0 21 961 34544 0 37 134 4008 0 5 439 6356 0 69 678 12564 0 92 31 177 4512 0 12 31 663 57433 0 .

Recently, the Remote Agent service in the AD stopped without reason.

Could the message have something to do with stopped service?

1 REPLY
Silver

Re: Problem with Remote Agent and ACS SE 4.1.1.23.5

Check the time on the appliance once users fails authentication.wait for 10 minutes and reboot the appliance and then create the package.cab file.Also check for the password length to be 4-8 characters.This may solve the issue. These steps will stop the device from generating the error message regarding the invalid password.

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