Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

radius accounting error message in ACS 5.3

Hi friend,

I have an error when i try to generate radius accounting, do someone kown wich is the problem.

Capture.PNG

Best Regard,

Marco.

5 REPLIES
Cisco Employee

radius accounting error message in ACS 5.3

This is a known defect.

CSCtx05302    ACS 5.2 Report generation failed. Cause: null

Symptom:

In ACS 5.2 when trying to run Radius accounting report from ACS view we may get the following error:

"Report generation failed. Cause: null".

Conditions:

There is problem with 'Acct_Session_Time' attribute. When this attribute was filled with data like '3,985,729,651' i.e 10 digit numbers, report generation is failing. But it was storing into database without any issues.

Workaround:

NA

Fixed:

ACS 5.4.0.20

Regards,

Jatin

Do rate helpful posts-

~BR Jatin Katyal **Do rate helpful posts**
New Member

radius accounting error message in ACS 5.3

Hi Mhuaynate,

Have you solved the issue? how? I'm facing same problem.

Regards,

Rami

New Member

radius accounting error message in ACS 5.3

We need a fix for this bug, 5.4 is not there yet.

any solution?

Regards,

Rami

radius accounting error message in ACS 5.3

You will have to open a tac case in order to get the severity of this issue raised since we dont have a visibility of when patches and versions are released. It would be best if this is an urgent issue.

Thanks,

tarik Admani

Tarik Admani *Please rate helpful posts*

radius accounting error message in ACS 5.3

3767
Views
8
Helpful
5
Replies