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Community Member

Replace Cisco ISE 3355 Harddisk

Dear All,

I have single Cisco ISE 3355 appliance (600 GB of Harddisk Capacity) with IPN feature. In my 3355 appliance, port ethernet 0 is broken. I already got RMA devices, but unfortunately harddisk capacity is only 300 GB.

So, is it possible to move old harddisk (600 GB) to new RMA's appliance? Because, the problem is only port ethernet, not harddisk.

Kindly waiting for your answer.

 

Thanks.

Irvan.

Everyone's tags (1)
3 REPLIES
Hall of Fame Super Silver

If the RMA-provided hardware

If the RMA-provided hardware doesn't match, the TAC should remedy it.

However, according to the information I am looking at, the 3355 should have 2 x 300 GB hard drives.

Also, the IPN role shouldn't be very disk-space needy. As long as the image is loaded onto it, you should be fine.

Community Member

Hi Marvin,Below is show

Hi Marvin,

Below is show version of my appliance:

show inventory

NAME: "NAC3355-SVR        chassis", DESCR: "NAC3355-SVR        chassis"
PID: NAC3355-SVR       , VID: V01 , SN: XXXXXXX   
Total RAM Memory: 3887516 kB
CPU Core Count: 4
CPU 0: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz
CPU 1: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz
CPU 2: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz
CPU 3: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz
Hard Disk Count(*): 1
Disk 0: Device Name: /dev/sda
Disk 0: Capacity: 597.90 GB
Disk 0: Geometry: 255 heads 63 sectors/track 72702 cylinders

It says harddisk capacity is 600 GB. The Admin and IPN is using identical box actually.  If that is not problem to move my old harddisk to new appliance, there is next question then, what's about the license?

Do i need to request again for license prior moving old harddisk to new appliance?

 

Thanks.

Irvan.

Cisco Employee

ISE license can be rehosted.

ISE license can be rehosted..check

http://www.cisco.com/c/en/us/products/collateral/security/identity-services-engine/sales_tool_c96-729045.html

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