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Self Provisioning - Supplicant then NAC

David Boos
Level 1
Level 1

I'm trying to setup a scenario such as -

Laptop brought on network - joins open wireless network - through open wireless network it registers with ISE using the supplicant wizard - once the supplicant wizard completes it joins a secure SSID - after navigating to another webpage NAC is delivered and client is postured.

I've gotten all the way to the last part.  It runs through the supplicant wizard, successfully registers, and joins the 802.1x network without a problem.

When I go to any other webpage it redirects me to "Unable to verify credentials required to access the network." page.  The only way to stop it is to remove it from the clients page on the WLC - once it's removed and rejoins the 802.1x network the NAC agent install comes up, installs, and postures according to the posture policies.

It seems like everything is where it should be but it doesn't install at the proper time without being removed from the network.

16 Replies 16

blenka
Level 3
Level 3

Symptoms or Issue

Client machine browser displays a "no policy matched" error message after user authentication and authorization.

Conditions

This issue applies to user sessions during the client provisioning phase of authentication.

Possible Causes

The client provisioning resource policy could be missing required settings.

Resolution

•Ensure that a client provisioning policy exists in Cisco ISE. If yes,  verify the policy identity group, conditions, and type of agent(s)  defined in the policy. (Also ensure whether or not there is any agent  profile configured under Policy > Policy Elements > Results >  Client Provisioning > Resources > Add > ISE Posture Agent  Profile, even a profile with all default values.)

•Try reauthenticating the client machine by bouncing the port on the access switch.

Ramon Thomas
Level 1
Level 1

I had the same issue but with wired 802.1x authentication/PEAP, but the resolution was extremely similar. Simply disabling Fast Reconnect under the PEAP settings fixed my problem.

 

 

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