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Tacacs server ACS 4.2 authentication problem with deleted users!

Hi,

We are using ACS 4.2(0) Build 124 as a Tacacs server. If we create a user which we have created and deleted before and this user must be change password on first login, Tacacs server ask we to enter new password but user cannot enter to network devices. When we want to enter a network device, we receives “password authentication failure” log. Same time if we  check ACS logs  “password change successful” log messages appears there. Then if we restart the ACS server services, users can enter devices and everythink seems ok.

How can we resolve this problem without service restart ?

Thank you.

Mesut

  • AAA Identity and NAC
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1 REPLY
Cisco Employee

Re: Tacacs server ACS 4.2 authentication problem with deleted us

Hello,

     Can you please clarify the steps you are taking to create this problem, I am not sure why ACS would be asking to change the password from a deleted user, it sounds like that may be where the problem lies.

--Jesse

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