Unable to register secondary node on Cisco ISE 1.1.4

p.kovalchuc · ‎11-08-2013

Hello,

I have a problems with registering the secondary node on Cisco ISE 1.1.4.

I did all like described on User Guide:

- Primary ISE is promoted to PRIMARY.

- DNS entries are added and resolved for both ISEs

- The "Certificate Store" on both ISEs are populated with self-signed certificates from both ISEs.

Durring the registration process (from Primary node), when I add the IP, username and password for secondary node, an empty popup message displayed with only button "OK".

So, I cannot proceed to far and don't see the error indicated what's wrong.

In attachment - screenshot with popup message.

I use IE 8.0.6001.

The lattest patch (1.1.4.218-7-87377) applied on both ISEs.

Is somebody had the similar problem?

Thanks,

PC

Charlie Moreton · ‎11-08-2013

I know that you probably do not want to hear this, but have you tried this with Firefox? Be sure to use a release BEFORE v25.

Try checking this issue with this broswer to see if you can add the Secondary Admin Node or, at least, if the error dialog has text in it.

You can download earlier versions of Firefox here:

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

I recommend v24

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question. Otherwise, feel free to post follow-up questions.

Charles Moreton

p.kovalchuc · ‎11-08-2013

Thank you for your reply.

But with Firefox 24.0 it gives the samething: like on screenshot.

I've tried also on Firefox 12.0, Google Crome, IE9, IE10. But with no success.

PC

Tarik Admani · ‎11-09-2013

Pitor,

Please make sure that the gui account is still active. For more information you can glean the logs from cli...

show logging application ise tail

Run that on the primary and the secondary you want to join and see if you can find any errors that are not displaying properly with the pop up.

also when you executed the setup script were your ise nodes able to communicate with ntp successfully?

Tarik Admani
*Please rate helpful posts*

p.kovalchuc · ‎11-11-2013

Hello,

In the debug logs "ise-psc.log" I see :

2013-11-11 08:43:47,534 ERROR 2013-11-11 08:43:47,534 [http-443-7][] cpm.admin.infra.action.DeploymentEditAction- An exception occurred during the registration of a deployment node: java.lang.NullPointerException

java.lang.NullPointerException

at com.cisco.cpm.admin.infra.action.DeploymentEditAction.registerSubmit(DeploymentEditAction.java:455)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.cisco.webui.action.common.PojoActionProxy.performExecution(PojoActionProxy.java:176)

at com.cisco.webui.action.common.PojoActionProxy.execute(PojoActionProxy.java:89)

at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)

at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)

at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)

at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)

at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)

at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)

at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)