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New Member

Unable to register secondary node on Cisco ISE 1.1.4

Hello,

I have a problems with registering the secondary node on Cisco ISE 1.1.4.

I did all like described on User Guide:

- Primary ISE is promoted to PRIMARY.

- DNS entries are added and resolved for both ISEs

- The "Certificate Store" on both ISEs are populated with self-signed certificates from both ISEs.

Durring the registration process (from Primary node), when I add the IP, username and password for secondary node, an empty popup message displayed with only button "OK".

So, I cannot proceed to far and don't see the error indicated what's wrong.

In attachment - screenshot with popup message.

I use IE 8.0.6001.

The lattest patch (1.1.4.218-7-87377) applied on both ISEs.

Is somebody had the similar problem?

Thanks,

PC

6 REPLIES
Cisco Employee

Unable to register secondary node on Cisco ISE 1.1.4

I know that you probably do not want to hear this, but have you tried this with Firefox?  Be sure to use a release BEFORE v25.

Try checking this issue with this broswer to see if you can add the Secondary Admin Node or, at least, if the error dialog has text in it.

You can download earlier versions of Firefox here:

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

I recommend v24

Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question.  Otherwise, feel free to post follow-up questions.

Charles Moreton

New Member

Unable to register secondary node on Cisco ISE 1.1.4

Thank you for your reply.

But with Firefox 24.0 it gives the samething: like on screenshot.

I've tried also on Firefox 12.0, Google Crome, IE9, IE10. But with no success.

PC

Unable to register secondary node on Cisco ISE 1.1.4

Pitor,

Please make sure that the gui account is still active. For more information you can glean the logs from cli...

show logging application ise tail

Run that on the primary and the secondary you want to join and see if you can find any errors that are not displaying properly with the pop up.

also when you executed the setup script were your ise nodes able to communicate with ntp successfully?

Tarik Admani
*Please rate helpful posts*

Tarik Admani *Please rate helpful posts*
New Member

Unable to register secondary node on Cisco ISE 1.1.4

Hello,

In the debug logs "ise-psc.log" I see :

2013-11-11 08:43:47,534 ERROR 2013-11-11 08:43:47,534  [http-443-7][] cpm.admin.infra.action.DeploymentEditAction- An exception occurred during the registration of a deployment node: java.lang.NullPointerException

java.lang.NullPointerException

at com.cisco.cpm.admin.infra.action.DeploymentEditAction.registerSubmit(DeploymentEditAction.java:455)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.cisco.webui.action.common.PojoActionProxy.performExecution(PojoActionProxy.java:176)

at com.cisco.webui.action.common.PojoActionProxy.execute(PojoActionProxy.java:89)

at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)

at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)

at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)

at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)

at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)

at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)

at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.xmp.wap.dojo.servlet.filter.DojoIframeSendFilter.doFilter(DojoIframeSendFilter.java:58)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.cpm.admin.infra.utils.WebCleanCacheFilter.doFilter(WebCleanCacheFilter.java:35)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.cpm.rbacfilter.AccessCheckFilter.doFilter(AccessCheckFilter.java:71)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.cpm.admin.infra.utils.UserInfoFilter.doFilter(UserInfoFilter.java:110)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.cpm.admin.infra.utils.CsrfPreventionFilter.doFilter(CsrfPreventionFilter.java:113)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.cpm.admin.infra.utils.LoginCheckFilter.doFilter(LoginCheckFilter.java:188)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.cisco.cpm.admin.infra.utils.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:121)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)

at org.apache.catalina.valves.RequestFilterValve.process(RequestFilterValve.java:316)

at org.apache.catalina.valves.LocalAddrValve.invoke(LocalAddrValve.java:43)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:394)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.valves.MethodsValve.invoke(MethodsValve.java:52)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Unknown Source)

2013-11-11 08:44:00,226 INFO  2013-11-11 08:44:00,226  [http-443-1][] cpm.admin.infra.action.SupportBundleAction- editPreload() triggered. Selected hostname is BB1NACEASTP01

2013-11-11 08:44:00,226 INFO  2013-11-11 08:44:00,226  [http-443-1][] cpm.admin.infra.action.SupportBundleAction- ParameterNames in load()= BB1NACEASTP01

2013-11-11 08:44:00,226 INFO  2013-11-11 08:44:00,226  [http-443-1][] cpm.admin.infra.action.SupportBundleAction- editPreload(): userName= adminhostname= BB1NACEASTP01

2013-11-11 08:44:01,017 INFO  2013-11-11 08:44:01,017  [http-443-1][] cpm.admin.infra.action.SupportBundleAction- ParameterNames in load()= BB1NACEASTP01

2013-11-11 08:44:01,017 INFO  2013-11-11 08:44:01,017  [http-443-1][] cpm.admin.infra.action.SupportBundleAction- Inside load() API : hostNameBB1NACEASTP01 userName : admin

2013-11-11 08:44:01,017 INFO  2013-11-11 08:44:01,017  [http-443-1][] cpm.admin.infra.action.SupportBundleAction- Inside fetchFile() API : hostName: BB1NACEASTP01 userName : admin

2013-11-11 08:44:01,018 INFO  2013-11-11 08:44:01,018  [http-443-3][] cpm.admin.infra.action.SupportBundleAction- ParameterNames in sbfCreationPercentage()= BB1NACEASTP01

2013-11-11 08:44:01,021 INFO  2013-11-11 08:44:01,021  [http-443-3][] cpm.admin.infra.action.SupportBundleAction- Got hostAlias= BB1NACEASTP01

2013-11-11 08:44:01,021 INFO  2013-11-11 08:44:01,021  [http-443-3][] cpm.admin.infra.action.SupportBundleAction- Ping node: BB1NACEASTP01 for connectivity

2013-11-11 08:44:01,181 INFO  2013-11-11 08:44:01,181  [http-443-3][] cpm.admin.infra.action.SupportBundleAction- Received pingNode response : Node is reachable

New Member

Unable to register secondary node on Cisco ISE 1.1.4

Hello,

I found the problem.

It was in the patch I applied (1.1.4.218-7-87377).

I did a patch rollback and succesfully registered the secondary node.

Then I installed the patch on the primary node and the patch was automatically distributed to the secondary node.

The command "show logging application ise tail" was really useful.

Thank all for your help.


New Member

Unable to register secondary node on Cisco ISE 1.1.4

Same story with patch #8. Rollback the patch and then join the second node successfully.

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