Unable to run ISE Backup

[Thomas Buergi]

Hello All

If  I run a backup on ISE it fails with the Message of Insufficient disk space. Actually a dir shows plenty of disk space available.

Any Idea what problem it could be ?

Thanks Thomas

# backup Daily_ISE repository bkp_apzhnise01 encryption-key hash xxxxxxxxxxxxxxxxxxxxx

% Creating backup with timestamped filename: Daily_ISE-130704-1159.tar.gpg

% Error: Insufficient disk space to perform ISE backup

% Application backup error

apzhnise01/admin# dir

Directory of disk:/

   12827561 Jan 16 2013 15:05:35  ise-patchbundle-1.1.2.145-3-70153.i386.tar.gz

      16384 Nov 05 2012 09:23:42  lost+found/

           Usage for disk: filesystem

                  185610240 bytes total used

                14262198272 bytes free

                15234142208 bytes available

[Jatin Katyal]

It seems you're trying to take backup (including the Cisco ISE and Cisco ADE OS data). Could you please try to take only application data.

backup Daily_ISE repository bkp_apzhnise01 application ise

Supported doc:

http://www.cisco.com/en/US/docs/security/ise/1.0/cli_ref_guide/ise10_cli_app_a.html#wp1027894

Also, are you running ISE on VMWARE? Is that built on 500 GB HDD?

~BR
Jatin Katyal

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[Thomas Buergi]

Thanks for your reply

We are runnig it on a 3355 Appliance

I found the Problem, the root filesys is on 90% :-(   Don't know what has caused this.

.....So next time doing a show disk instead a dir will help :-)

I guess I have to ask TAC to get the Root utility to gain access and to be able cleanup......

......or is there any other possibility ?

Thanks Thomas

apzhnise01/admin# show disk

disk repository: 2% used (181260 of 14877092)

Internal filesystems:

/ : 90% used ( 460958712 of 540283556)

/tmp : 3% used ( 37504 of 1976268)

/storedconfig : 7% used ( 5694 of 93327)

/boot : 7% used ( 29435 of 489992)

/dev/shm : 0% used ( 0 of 1998968)

  warning - / is 90% used (460958712 of 540283556)

apzhnise01/admin# sh ver

Cisco Application Deployment Engine OS Release: 2.0

ADE-OS Build Version: 2.0.4.018

ADE-OS System Architecture: i386

Cisco Identity Services Engine

---------------------------------------------

Version      : 1.1.3.124

Build Date   : Thu Feb  7 07:55:38 2013

Install Date : Mon Mar 11 18:11:36 2013    

apzhnise01/admin# show inventory

NAME: "ISE-3355-K9        chassis", DESCR: "ISE-3355-K9        chassis"

PID: ISE-3355-K9       , VID: V01 , SN: KQ8L13G   

Total RAM Memory: 3997936 kB

CPU Core Count: 4

CPU 0: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz

CPU 1: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz

CPU 2: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz

CPU 3: Model Info: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz

Hard Disk Count(*): 1

Disk 0: Device Name: /dev/sda

Disk 0: Capacity: 597.90 GB

Disk 0: Geometry: 255 heads 63 sectors/track 72702 cylinders

33

[Jatin Katyal]

yes, I'd also suggest you to open a TAC case so that they can apply root patch and help you clearing the root filesys.

~BR
Jatin Katyal

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